Effective Date: 19-03-2025

1. General Information
At Rajmala.com, we strive to provide a seamless and efficient shopping experience. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from our website. By placing an order, you agree to the terms set forth below.

2. Shipping Locations

  • We currently ship products across India.
  • We do not offer international shipping at this time.
  • Delivery to remote areas may take longer than the standard delivery timeframe.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on the destination, weight, and size of the order.
  • Free shipping may be available on select products or for orders exceeding a specified amount.

4. Estimated Delivery Time

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Standard delivery is 3-7 business days depending on the location.
  • Delays may occur due to unforeseen circumstances such as weather conditions, courier service delays, or other external factors.

5. Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.
  • You can also track your order status through your Rajmala.com account.

6. Delivery Process

  • Deliveries will be made to the shipping address provided at the time of checkout.
  • If no one is available at the provided address during delivery attempts, the courier may make additional attempts or return the package to us.
  • If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipping.

7. Damaged or Lost Shipments

  • If you receive a damaged product, please contact us within 48 hours of delivery at [email protected] with images of the damaged item and packaging.
  • In case of lost shipments, we will work with the courier service to locate and resolve the issue. If the order is deemed lost, we will provide a replacement or refund as per our policy.

8. Cancellations & Changes

  • Orders can be canceled or modified within 12 hours of placing them. Once shipped, modifications or cancellations will not be possible.

9. Contact Information
For any shipping-related queries, please reach out to us at:

By placing an order on Rajmala.com, you acknowledge that you have read and agreed to our Shipping Policy.